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Communication Guidelines

Type of question or concern

Person to contact

Means of communication

Pastoral (e.g. friendship, mild illness)

Class teacher

By telephone before 8.40 a.m.,

Verbally at the end of school or Phone to make an appointment

Homework/Reading Books

Class teacher

Classroom incident or playground

Class teacher

Change to the daily routine e.g. a different adult will collect

Class teacher or
School Office

In person in the morning or by phone during the day

Academic progress

Class teacher

Make an appointment via the office or in person at the end of the day

Confidential (e.g. change in home life, a serious or long term medical issue or a formal complaint)

Headteacher

Make an appointment in person or by telephone/email

Quality of teaching and learning

Headteacher

Make an appointment in person

or by telephone/email

Trips, clubs, lunches or to request extra copies of letters

School Office

In person or by telephone/email

Illness or absence from school

School Office

By telephone before 9.00 a.m. on  first day of absence

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