Communication Guidelines
Good communication is much more than the exchange of information. It is through effective and interactive communication that information is transmitted, understanding is developed and shared, trust is built, confidentiality respected and action coordinated.
We should also remember the importance of listening.
Every member of staff has a responsibility to support effective communications and needs to recognise that the quality of their communications reflects on the school’s reputation. Communication includes not only the message but also how that message is communicated.
Our school communications will:
• Keep staff, pupils, parents, governors and other stakeholders well informed and be easily understood by all.
• Be open, honest, ethical and professional.
• Be actioned within a reasonable time.
• Use the methods of communication most effective and appropriate to the context, message and audience.
• Ensure that all stakeholders are fully informed of all relevant school activity to enable them to be as effective as possible in their role.
• Take account of relevant school policies
.
Contact Information
School Office: 01635 578240, office@compton.w-berks.sch.uk
Headteacher: 01635 578240, headteacher@compton.w-berks.sch.uk
How will parents and carers receive information from school?
|
What? |
Information included |
How |
When |
|
Newsletter |
General school news |
By email from schoolcomms |
weekly |
|
Term dates |
School holiday dates |
By email and on website |
annually |
|
School calendar |
Important dates |
On website |
Termly |
|
Website |
All statutory information including policies General information about the school |
|
Online 24/7 |
|
Letters |
School trips New information |
By email via school comms or paper copy on request |
As necessary |
|
Class Dojo |
Curriculum letters Posts celebrating class learning |
By email invitation then www.classdojo.com or via free app Teachers’ quiet hours from 5.30pm-8.00am and at weekends. |
Online 24/7 |
|
|
Updates on school activities |
Facebook page Compton CE Primary School |
Online 24/7 |
|
Parents’ Evenings |
Meetings to share pupils’ achievements and set targets. |
Usually face to face by appointment in November and March. |
November and March annually |
|
School reports |
Pupils’ progress and attainment |
End of year report in July. Hard copy sent home. |
Yearly |
|
Information sessions |
How to help your child at home: curriculum and/or pastoral informations |
A flyer/letter is sent out with details. Parents asked to confirm attendance. Sessions held in school. |
Across the year |
|
Telephone calls |
Any urgent matter relating to your child |
By school office staff or class teacher |
As necessary |
|
Schoolgrid |
Dolce school lunch menu, ingredients, meal ordering and payments |
Link will be sent by office when joining the school |
Online 24/7 |
What is the best way to contact the school if I need information?
|
What do I need to contact you about? |
Who should I contact? |
What is the best way to contact them? |
|
Class teacher |
By phone or email before 8.40am Verbally at the end of the school day or call to make an appointment Class Dojo |
|
School office |
Option 1 on school telephone system 01635 578240 or by email
|
|
School office. Please try to do this as soon as possible |
01635 578240
|
|
Associate Headteacher/Director of Primaries |
By phone or appointment headteacher@compton.w-berks.sch.uk
|
|
Associate Headteacher/Director of Primaries |
headteacher@compton.w-berks.sch.uk or by appointment |
|
Director of Primaries (see Complaints policy on website) |
Marked for attention of Director of Primaries |
|
Member of staff involved or send via office/Associate Headteacher or Director of Primaries |
In person or by email using any of the emails above |
|
School office |
01635 578240
|
|
Associate Headteacher or Director of Primaries |
|
|
Director of Primaries or Executive Headteacher |